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USER GUIDE
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How to Upload Music to OpenSwim
FAQ
Product
Using Guide
CAN OTHERS HEAR YOUR MUSIC?
No, OpenSwim sends vibrations to your inner ear through bone conduction technology. While it’s an alternative to traditional air conduction technology, leaving your eardrums open to your surroundings, it still provides a private listening experience.
ARE OPENSWIM BLUETOOTH COMPATIBLE?
No, as the Bluetooth connection would be lost once submerged, OpenSwim only offers internal music storage.
WILL OPENSWIM STAY IN PLACE WHILE SWIMMING?
OpenSwim stay in place while swimming, even during flip-turns, due to the headband design that hooks around the ears.
How Deep Can You Swim with OpenSwim?
OpenSwim is designed with IP68 waterproof durability and suitable for use in a wide range of water sports and water activities. These headphones can withstand underwater submersion of up to 2 meters for no longer than 30 minutes.
OpenSwim was tested under controlled laboratory conditions and has a rating of IP68 under IEC standard 60529. OpenSwim’s waterproof durability is not a permanent condition and resistance to moisture exposure might decrease as a result of normal wear over time. The charging port has been treated to resist corrosion, but due to the corrosive nature of saltwater and/or chlorine, prompt cleaning after use every time is recommended to prolong the water-resistant durability.
If you notice excessive wear or corrosion on your OpenSwim, please contact our Customer Happiness Team.
DOES OPENSWIM COME WITH A WARRANTY?
OpenSwim comes with a two-year warranty that covers manufacturer defects. The warranty does not cover misuse of the product, loss or theft.
WHAT FILE TYPES ARE COMPATIBLE?
OpenSwim are compatible with MP3, WAV, WMA, AAC, & FLAC file types.
DOES IT WORK WITH STREAMING SERVICES LIKE SPOTIFY AND APPLE MUSIC?
No, streaming services only provide access to the music files. The file must be purchased to be uploaded to OpenSwim.
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