Warranty FAQS

IS MY PRODUCT COVERED UNDER WARRANTY?

We have a 2-year warranty on all of our products. However, all warranty claims require you to first register your product. You will be emailed a registration code which you will use to submit a claim. If you have yet to register your product, click here.

 

HOW DO I SUBMIT A WARRANTY CLAIM?

After registering your product, click here to submit a warranty claim. 

Note: We recommend you contact support@aftershokz.com prior to submitting a claim as we may be able to resolve your issue outside the claims process.

 

WHAT IF I LIVE OUTSIDE OF THE US & CANADA?

Our team handles warranty claims worldwide. No matter where you purchased your AfterShokz or where you currently reside, we will facilitate the handling of your claim as quickly as possible.