If you’re already an AfterShokz customer, you might’ve been in contact with someone on our Customer Happiness Team. If not, we highly encourage you to reach out if you're looking to solve a problem, get information on a specific product, or simply want to talk about your love for AfterShokz! Our Customer Happiness team is a fantastic asset to our company, and they’re always striving to assist our customers in any way they can. There are quite a few ways to get in touch with our Customer Happiness Team:
Phone
We are available by phone the same hours as live chat, 9:00AM-9:00PM(EST) Monday-Friday, 9:00AM-5:00PM(EST) Saturday. If you want to talk to someone from the AfterShokz team via phone, give us a ring at 737-215-4011.
Shoot us an email at any time of the day, and we will get back to you ASAP! You can reach us at hello@shokz.com.
Social Media
You can find us on Instagram, Twitter, and Facebook. Feel free to leave a comment, tweet us, or send a direct message. We love hearing from you across all of our social channels!